Account Executive (SNE)
Company: Echo Global Logistics
Location: Chicago
Posted on: May 4, 2024
Job Description:
At Echo, we foster a culture that promotes continuous learning,
innovation, and personal development. Apply today and grow with
Echo! Echo Global Logistics is a leading provider of
technology-enabled transportation management services. As a
third-party logistics provider, we simplify transportation
management for our clients and carriers, handling crucial tasks so
they can focus on what they do best. From coast to coast, dock to
dock, and across all major transportation modes, Echo connects
businesses that need to ship their products with carriers who
transport goods quickly, securely, and cost-effectively.Position
Overview:Echo's Sales Operations Department is seeking a
passionate, self-starter for our Account Executive I role. This
role helps our sales team deliver outstanding service by supporting
all functions of Echo's clients' shipping needs. This includes
providing quotes for shipments, proactively identifying exceptions
in the booking, and tracking process, and working with the client
to resolve those exceptions. On this team, your work ethic,
determination, and customer-first mentality will help you to build,
secure and maintain relationships with key accounts while
contributing to Echo's long-term growth and
success.Responsibilities:
- Utilize Echo's proprietary software to build and manage all
shipments assigned to your team
- Schedule pickup and delivery appointments based on customer
specific needs and priorities
- Work with internal partners to ensure that all client shipments
are proactively booked and tracked for on-time pickup and
delivery
- Maintain and follow current operating procedures
- Partner with and mentor Logistics Coordinators to share
workload and allow prioritization based on client needs
- Be an expert using Echo's proprietary technology to perform all
tasks required to fulfill client requests
- Work with multiple sales reps across multiple sales
managersQualifications:
- BA/BS degree preferred, but not required
- Relevant Experience in Logistics, Supply Chain, or
Transportation industries preferred, but not required
- Excellent written and verbal communication skills
- Proficient in Windows Operating systems and Microsoft Office
suite
- Proven track record of exceptional customer service/handling
customer issues
- Strong inter-departmental and client relationship building
skills
- Thrives in a fast-paced, competitive environment that requires
multi-tasking and problem solvingWhat's in it for you?
- Competitive base salary w/ exceptional benefits (Medical,
Dental, Vision, Disability, and Life Insurance, as well as 401K
with company match, Pet Insurance, and more)
- Opportunities for professional growth and internal
advancement
- A collaborative, upbeat, and inclusive work environment
- Work-life balance and flexible work accommodations
- Lifestyle and wellness perks (PTO, Commuter Benefits, Gym
Membership Discounts, etc.)Work environment/physical demands
summary:This job operates in an office environment and uses a
computer, telephone and other office equipment as needed to perform
duties. The noise level in the work environment is typical of that
of an office with an open seating floor plan. The employee may
encounter frequent interruptions throughout the work day. The
employee is regularly required to sit, talk, or hear.All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, status as a qualified individual with a
disability, or Vietnam era or other protected veteran.
Keywords: Echo Global Logistics, Berwyn , Account Executive (SNE), Other , Chicago, Illinois
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