Administrative Assistant

Company: Link Physical Therapy PC
Location: Evanston
Posted on: April 3, 2026

Job Description:

Job Description Job Description We are an established boutique physical therapy private practice in Evanston IL, looking for a responsible, organized, kind, and self-motivated Administrative Assistant to join our dynamic team to perform a variety of administrative, clerical, and operational tasks. Job Qualifications: - Education: Associate's degree or higher - Experience: Minimum 1-2 years of related customer service experience - Proficient use of 3-line telephone, fax, printer, scanner - Computer skills: Microsoft Office (Word, Outlook, basic Excel), Google, Internet General Accountabilities - - Reception duties: greet and register clients, answer telephone calls, manage payment transactions, and schedule physical therapy appointments - Use of web-based scheduling, documentation, and billing software - Manages daily clinic space/flow to optimize efficiency, safety, cleanliness, confidentiality, inclusivity, and comfort for clients and staff. - Manages waiting room/reception area environment. - Ensure confidentiality and controls access to sensitive information, such as patient records and private health information, in compliance with HIPAA. - Organizes and secures office and clinic supplies. - Manages inventory of clinical and office supplies. - Supports cleanliness of clinic with small trash bin removal, clinic disinfection procedures, and washing/folding linens. - Communicates promptly and effectively via telephone, email, and in-person to customers and staff. - Communicates with referring physician offices to update contact information, obtains PT referrals, and sends authorized patient clinical reports/records. - Composes and produces simple business correspondence, reports and related materials with guidance. - Reviews and signs materials, as authorized. - Edits, files, and updates clinic office documents. - Responds to inquiries and requests for information requiring knowledge of Link Physical Therapy practice, services, and practitioners. - Serves as an internal resource to staff on company procedures. - Performs administrative duties associated with scheduling appointments, coordinating meetings, and planning events. - Coordinates office activities and operations to ensure efficiency and adherence to company policies. - Arranges with vendors for services and clinical/office supplies and handles payment for purchased goods/services as authorized. - Oversees office operations. - Schedules, assigns and prioritizes workload by setting appropriate deadlines. Skills - - Excellent written and verbal communication - Compassionate customer service with focus on fostering a welcome and safe environment - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals - Ability to write routine documents and correspondence - Ability to communicate effectively and respectfully, in verbal and written forms, with individual customers or employees - Intermediate mathematical skills: Ability to calculate figures and amounts such as discounts, proportions, percentages. - Reasoning skills: Resourceful problem-solver to deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Clerical duties: Ability to manage paper and electronic files, scan documents, computer data entry - Reception: Proficient use of 3-line telephone, fax, printer, scanner - Computer skills: Microsoft Office (Word, Outlook, Excel (basic)), Google, Internet, Facebook Ideal candidate qualities: · Excellent verbal and written communication and customer service skills · Takes initiative to anticipate needs of the patients and team members · Reasoning skills to be able to solve practical problems · Ability to work collaboratively within a team · Willingness to learn new skills and adaptive to change to improve quality of services · Aligned with Link PT CORE values: Respect, Advancement, Compassion, Excellence, Trust, Service, Collaboration/Teamwork Link PT culture/environment: Link PT is a boutique, woman-owned, private physical therapy practice, specializing in pelvic health for all genders and ages, women’s health across the lifespan, and musculoskeletal care. We offer a safe, caring, respectful, and welcoming space for our patients and staff with a focus on empowerment and optimizing health and wellness. Company Description Link PT is a boutique, women-owned, private physical therapy practice, specializing in pelvic health for all genders and ages, women’s health across the lifespan, and musculoskeletal care. We offer a safe, caring, respectful, and welcoming space for our patients and staff with the focus on empowerment and optimizing health and wellness. Company Description Link PT is a boutique, women-owned, private physical therapy practice, specializing in pelvic health for all genders and ages, women’s health across the lifespan, and musculoskeletal care. We offer a safe, caring, respectful, and welcoming space for our patients and staff with the focus on empowerment and optimizing health and wellness.

Keywords: Link Physical Therapy PC, Berwyn , Administrative Assistant, Administration, Clerical , Evanston, Illinois