(3 Days Left) Service Technician
Company: COLECTIVO COFFEE ROASTERS
Location: Milwaukee
Posted on: July 15, 2025
|
|
Job Description:
Description: Title: Service Technician Department: Service
Reports to: Service Manager Schedule: Full-time Status: Non-exempt
POSITION SUMMARY The Service Technician performs maintenance on
various coffee brewing and other café equipment for retail and
wholesale customers to meet department and customer needs as it
relates to Colectivo Coffee's Mission and Values. An ideal
candidate has mechanical aptitude, a willingness to learn, and
experience in a customer service environment. SPECIFIC
RESPONSIBILITIES - Maintain and repair café equipment at Colectivo
cafes and wholesale partners including espresso machines, coffee
brewers, refrigerators, other machinery. - Installation of new
equipment setups at wholesale partner locations and interfacing
with customers to ensure successful installs. - Design and
implement water and electrical connections for equipment operation.
- Follow company tool and vehicle maintenance practices to ensure
personal and co-worker safety. - Take ownership of task assignments
in the service department while supporting a dynamic and creative
team environment driven by a passion for continuous improvement. -
Follow the department problem resolution model which includes:
Diagnosis, resolution design and development, repair preparation,
performing repair, testing, verification and reporting. - Maintain
a positive customer service attitude and interactions with
Colectivo cafes and wholesale partners. Requirements:
EDUCATION/QUALIFICATIONS - High School Diploma or equivalent. -
Must be mechanically inclined. - Must be able to regularly lift
equipment 50-100lbs on and off counters or workbenches. - Must have
a valid driver license. - Ownership of a personal toolset is a
plus. - Requires a flexible schedule to perform duties such as
weekend on-call support or scheduled evening preventative
maintenance. PI8d85de20ad2b-37156-37975287
Keywords: COLECTIVO COFFEE ROASTERS, Berwyn , (3 Days Left) Service Technician, Engineering , Milwaukee, Illinois