Radio Technician / 9-1-1 Radio Tech
Company: DU-COMM
Location: Wheaton
Posted on: April 3, 2026
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Job Description:
Job Description Job Description Job Title: 9-1-1 RADIO
TECHNICIAN / TECH 1 (Full-Time) Great Pay & Benefits ? Rewarding
Career DuPage Public Safety Communications (DU-COMM) is the largest
consolidated 9-1-1 communications center within the State of
Illinois and located in Wheaton at our newer facility. DU-COMM is a
24 hour, 7 day a week operation serving 45 Police/Fire/EMS agencies
throughout DuPage County. DU-COMM may be the right place for you
if: - You crave a fast-paced multi-tasking position that will test
your skills and abilities - You are looking for a rewarding career
where you can help the community - You are looking for an employer
who provides stability, great pay and benefits, continuing
training, challenges and opportunities Position Summary: The
primary responsibility of the Technician is to assist in the
installation, maintenance, troubleshooting, and repair of DU-COMM
systems including: two-way radio, telephone, microwave, network
transport, control, power, alarm, and others at DU-COMM facilities.
Provide first-tier support on all systems within the DU-COMM 9-1-1
communication center and radio tower sites. Basic knowledge of
facility management: electrical, HVAC, networks, plumbing, and
property management is a plus. The Technician must be able to
determine the extent of the problem and address in-house, or
escalate to a vendor. Additionally, a successful candidate must be
able to communicate the issue and the resolution timeline with
DU-COMM staff and member agencies. This is an in-person position.
Hours are full-time, primarily weekdays from 8:00am to 4:30pm, with
a one-week on-call rotation every 4 weeks and additional hours
required based on operational need. This position reports to the
Technical Services Manager. Refer to the Technician 1 Job
Description for other essential functions and requirements for this
full-time position. Minimum Qualifications: - Two (2) years of
experience in radio/microwave/electronic repair technical position
or associate degree in Engineering/Technology field. - A
combination of educational achievement and experience, directly
related to the position, may be considered by DU-COMM in the
application of these minimum qualifications. - Must be able to
successfully pass a thorough background investigation,
psychological exam, pre-hire medical exam/screenings, and drug
screening. Preferred Qualifications: - Associate or Bachelor degree
in Engineering/Technology field. - Three (3) to five (5) years of
experience in radio/microwave technical position. - FCC General
Class Radio Telephone License (GROL). - Amateur Radio license. -
Knowledge of two-way radio communication including antennas,
microwave and multiplex systems. - Knowledge of solid-state
electronics, the operational design of circuits, and electronic
testing equipment. - Knowledge of R56 grounding standards for radio
systems. - Knowledge, maintenance, and testing of telephone systems
including, PBX, VoIP, T1s, and P2P. - Knowledge of basic networking
concepts, devices, and security in a TCP/IP configuration. -
Previous experience in a public safety environment. Special
Requirements: - Requires occasional early morning or evening hours
related to planned maintenance of systems. - Must be able to
accommodate demands of a 24/7 environmental and willingness to be
“on-call” as requested. - May perform duties outside of normal
office hours to respond to DU-COMM during an emergency. Physical
Requirements and Work Environment: THIS IS AN IN-PERSON POSITION,
REMOTE WORK IS NOT AN OPTION. - The position involves considerable
and frequent physical exertion, including but not limited to;
lifting objects up to 80 pounds, lifting reasonably weighted items
to a height above 6 feet to install or move - including while on a
ladder, assuming awkward positions for long periods of time,
walking or standing 6 to 7 hours, climbing ladders, and climbing up
to seven (7) flights of stairs. - Must be able to differentiate
color coded displays and discern visual images on a variety of
media. - Must be able to work under stressful situations, have good
cognitive skills, maintain work accuracy, and the ability to
concentrate on more than one task at a time. - Must be able to work
in excess of continuous 8 hours when required. - Must be able to
speak and communicate clearly over telephones and radios. Salary: •
Starting Annual Pay: $95,243 (see Public Act 97-609 Posting for
salary range) • Paid Salary, FLSA Exempt • Annual COLA and Step
Increases Benefits: • Employer-provided uniform tops and additional
annual stipend • Company vehicle use • Paid Time Off (PTO) 26 days
each year, with bidding for guaranteed time off, and Extended Sick
Leave (ESL) 6 days each year • Group health insurance: BlueCross
BlueShield HMO and PPO options (employee contribution only 15%)
with HSA employer contributions, Delta Dental HMO and PPO options,
Express Scripts Prescription, and VSP Vision coverage • IMRF
pension, retirement savings, disability, and life coverage •
Additional retirement savings options • Employer-provided life
insurance • Supplemental life insurance for self and family •
Supplemental disability, accident, and cancer protection • FSA
pre-tax savings accounts for health care and dependent care
expenses • Employee Assistance Program (EAP) with wellness,
personal, and family support • Financial services, legal services,
and identity protection plans How To Apply: Applicants must apply
online at https://www.ducomm.org/careers/ under Current Openings
tab for Technician 1. The link to DU-COMM’s application portal and
the job description will be on this Careers page. DU-COMM’s online
application, including resume, must be complete to be considered
for the position. Resumes forwarded through other job sites will
not be accepted. A valid email address MUST be included on the
Application as all hiring process communications will be handled
via email. Applications will be accepted until the position is
filled. Company Description DuPage Public Safety Communications
(DU-COMM) is a large consolidated public safety communications
9-1-1 center in Wheaton, Illinois and currently serves forty-four
(45) Police, Fire, and EMS member agencies and over 850,000
residents in DuPage county. DU-COMM processes almost 1 million
phone calls each year and over 700,000 calls for service.
Municipalities and fire districts work together to provide a high
level of service to their citizens in public safety communications.
Company Description DuPage Public Safety Communications (DU-COMM)
is a large consolidated public safety communications 9-1-1 center
in Wheaton, Illinois and currently serves forty-four (45) Police,
Fire, and EMS member agencies and over 850,000 residents in DuPage
county. DU-COMM processes almost 1 million phone calls each year
and over 700,000 calls for service. Municipalities and fire
districts work together to provide a high level of service to their
citizens in public safety communications.
Keywords: DU-COMM, Berwyn , Radio Technician / 9-1-1 Radio Tech, IT / Software / Systems , Wheaton, Illinois
