Business Consultant
Company: The Judge Group
Location: Oak Brook
Posted on: April 22, 2024
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Job Description:
Our client is currently seeking a Business Consultant for a 12
month + contract.
W2 candidates only.Job Description: Reviews, analyzes, and
evaluates business systems and user needs. Formulates systems to
parallel overall business strategies. Writes detailed description
of user needs, program functions, and steps required to develop or
modify computer programs. Requires a bachelor's degree in area of
specialty and at least 6-10 years of experience in the field or in
a related area. Demonstrates expertise in a variety of the field's
concepts, practices, and procedures. Relies on extensive experience
and judgment to plan and accomplish goals. Performs a variety of
tasks. May provide consultation on complex projects and is
considered to be the top level contributor/specialist. A wide
degree of creativity and latitude is expected. Typically reports to
a manager or head of a unit/department.Position Requirements: *
Customer Service experience * Solar/Net Metering/Interconnection
knowledge or experience* Comfortable with use of Microsoft Office
tools: Outlook, Teams, Excel, Powerpoint, Word, etc. * Educating
customers about green power options and corresponding
programs/services* Includes significant interface with customers
via phone, email, and face-to-face * Support and manage the net
metering application and enrollment process as it aligns with the
legislative requirements. This includes corresponding and
interacting with internal and external groups and customers to
ensure customer accounts are appropriately assigned to net metering
* Monitor, interface, and coordinate activities with internal and
external groups to ensure proper meter exchanges, submit billing
requests, and completion of the enrollment process. Correspond with
customers to ensure that required forms and agreements are
completed and returned by the customer *Hybrid work arrangement:
office & from homeFull Time, 40 hours per week, hybrid work
schedule with up to 3 days in the office and remainder working from
home each week. Working hours are approximately 8am-5pm M-F.1.
Ability to explain technical and complex topics, customized for
individual customer understanding.2. A bit of a detective mindset -
ability to synthesize information gleaned from multiple systems to
determine possible issue, next steps, and path forward. 3.
Solar/Net Metering/Interconnection knowledge or
experience.Understanding of state and federal clean energy programs
and incentives. 1. Strong interest/passion in advancing clean
energy technologies 2. Excellent communication skills - verbal,
written, and listening3. Ability to understand customer
perspectives and desire to resolve issues through outstanding
customer service1. Demonstrated customer service experience, or
call center experience 2. Solar/Net Metering/Interconnection
knowledge or experience 3. Comfortable with use of Microsoft Office
tools: Outlook, Teams, Excel, Powerpoint, Word, etc.
Keywords: The Judge Group, Berwyn , Business Consultant, Professions , Oak Brook, Illinois
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